| Terms
and conditions of sales
1. Shipping policy
Our warehouse is located in Southern California, USA.
Shipping within the U.S.
Our shipping fees are based on your order’s weight, destination and shipping method you choose.
Orders are processed Monday through Friday, except weekends or Holidays. Please allow 1- 2 business days for order processing before your package is shipped. Your package will arrive within 3-10 days depending on where you live.
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All Express shipping orders must be received by noon PST.
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Shipping to Hawaii and Alaska via USPS priority mail.
Orders are shipped within 2 business days. Your package will arrive within 3-10 business days.
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Shipping and handling to Canada via Global Express mail
Package recipient pays all duty and tax (not included in shipping charges)
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Shipping
and handling worldwide via Global Express mail
Package recipient pays all duty & tax (not included
in shipping charges)
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For Canadian and international customers: please note that we are required by law to list the contents of your order as well as the amount paid. All items entering a foreign country are subject to duties, taxes and administrative fees. The destination country determines these costs. These costs are collected from the recipient of the shipment.
2. Return policy
Returns and exchanges are subject to the following terms
and conditions.
We will gladly exchange or refund your order within 14 days
of the arrival.
Please include the sales receipt that you received with your
shipment and indicate the reason for the return on the receipt.
We will credit your original method of payment, excluding
shipping charges.
Please send the items securely wrapped, insured and prepaid.
All returned items must be in saleable condition, unused
and in its original condition. Please notify us before returning
an item. Gifts may be only exchanged or returned for a store
credit or credited back only to the purchaser’s credit
card. If you have any questions please call us- We’ll
be happy to help.
Send to: Returns, Calisson Inc. 206 Shorebreaker, Laguna
Niguel, CA 92677
3.
Pricing
Prices are displayed in US currency. The Prices are exclusive
of transportation, custom duties and sales tax. Delivery
and shipping charges are indicated at the time of order.
The buyer is responsible of theses charges.
All items shipped to addresses in California will be charged
a sales tax of 7.75%.
4. General
Calisson Inc. strives to provide the most current, accurate
and useful information available on its site. However, information
on the site may contain technical inaccuracies, typographical
and/ or pricing errors. Information may be changed or updated
without notice. Calisson Inc. may also make improvements
and/or changes to the site at any time without notice.
In no event shall Calisson Inc. be liable for such changes
or errors and is not bond to fulfill orders at old or erroneous
prices
5. Sales tax
All orders shipped to California residents will be charged
7.75% sales tax.
6. To
place an order
We make ordering as convenient as possible. You can place
your order:
- Order by email : orders@kanai-yu.com.
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Order by fax: (949) 493-4670
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Order by phone toll Free: (866) 270-1542
We are available to take your order from 9:00 am to 5: 00
pm PST, Monday through Friday.
7.Your
right to privacy
We are committed to your right to privacy on the internet.
We will not under any circumstance disclose individual
identifiable information about you to any outside party.
We collect email and street addresses of visitors to our
website. We also store the email addresses of those who communicate
with us via email.
8.
Payment Option
We accept Visa, Master Card and American Express
9. Secure payment
To ensure payment security, we use the cybermut secured payment
service. This service features the SSL- encryption security
standard. Confidential data (16 figure card number and expiration
date) are encrypted and sent to the Cybermut server and are
not sent to our server.
Orders will be validated after the payment has been authorized.
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